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	<title>Sales Force Blog &#187; Software</title>
	<atom:link href="http://www.salesforceweblog.com/crm/software/feed" rel="self" type="application/rss+xml" />
	<link>http://www.salesforceweblog.com</link>
	<description>Questions and answers about salesforce products and services</description>
	<lastBuildDate>Tue, 26 Aug 2008 14:47:32 +0000</lastBuildDate>
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			<item>
		<title>Where can I find out if a CRM system is hosted (on demand) or on-premise (behind the fire-wall)?</title>
		<link>http://www.salesforceweblog.com/where-can-i-find-out-if-a-crm-system-is-hosted-on-demand-or-on-premise-behind-the-fire-wall</link>
		<comments>http://www.salesforceweblog.com/where-can-i-find-out-if-a-crm-system-is-hosted-on-demand-or-on-premise-behind-the-fire-wall#comments</comments>
		<pubDate>Mon, 11 Aug 2008 09:53:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Microsoft Crm]]></category>
		<category><![CDATA[Pivotal Crm]]></category>
		<category><![CDATA[Sage]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/where-can-i-find-out-if-a-crm-system-is-hosted-on-demand-or-on-premise-behind-the-fire-wall</guid>
		<description><![CDATA[
Mandy asked: I don&#8217;t want to call every company.  There are 18 that I&#8217;m looking at. They are:
RightNow
Maximizer
StayinFront
SalesLogix
Sage CRM
Microsoft CRM
Goldmine
NetSuite
Salesforce.com
Saratoga CRM
Ibco Process RM
Pivotal CRM
growBusiness Solutions
ExSellence
Onyx
Amdocs
mySAP
update 7.0 STRIKE!
So my sister wants me to be more specific.  I&#8217;m trying to determine between our data being in-house (price based per license), or our data being housed/owned [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce48.jpg"><img src="/wp-content/uploads/cc/salesforce48.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>Mandy</strong> asked: </em><br/><br/><br/>I don&#8217;t want to call every company.  There are 18 that I&#8217;m looking at. They are:</p>
<p>RightNow<br />
Maximizer<br />
StayinFront<br />
SalesLogix<br />
Sage CRM<br />
Microsoft CRM<br />
Goldmine<br />
NetSuite<br />
Salesforce.com<br />
Saratoga CRM<br />
Ibco Process RM<br />
Pivotal CRM<br />
growBusiness Solutions<br />
ExSellence<br />
Onyx<br />
Amdocs<br />
mySAP<br />
update 7.0 STRIKE!<br />
So my sister wants me to be more specific.  I&#8217;m trying to determine between our data being in-house (price based per license), or our data being housed/owned by the vendor (price normally based per month per user).<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/where-can-i-find-out-if-a-crm-system-is-hosted-on-demand-or-on-premise-behind-the-fire-wall/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Should I buy FileMaker, or SalesForce.or just teach myself Access?</title>
		<link>http://www.salesforceweblog.com/should-i-buy-filemaker-or-salesforceor-just-teach-myself-access</link>
		<comments>http://www.salesforceweblog.com/should-i-buy-filemaker-or-salesforceor-just-teach-myself-access#comments</comments>
		<pubDate>Fri, 13 Jun 2008 18:34:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Buy Filemaker]]></category>
		<category><![CDATA[Contacts]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/should-i-buy-filemaker-or-salesforceor-just-teach-myself-access</guid>
		<description><![CDATA[
Dharma asked: I work in a company of about 300 people and need to track about 2,000 contacts.  I have Access already, but it seems confusing so I haven&#8217;t bothered learning it.  FileMaker looks much better and seems easier.  Which is better?  Thanks!
]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce14.jpg"><img src="/wp-content/uploads/cc/salesforce14.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>Dharma</strong> asked: </em><br/><br/><br/>I work in a company of about 300 people and need to track about 2,000 contacts.  I have Access already, but it seems confusing so I haven&#8217;t bothered learning it.  FileMaker looks much better and seems easier.  Which is better?  Thanks!<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/should-i-buy-filemaker-or-salesforceor-just-teach-myself-access/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Are there any good websites to sell my Salesforce.com contract?</title>
		<link>http://www.salesforceweblog.com/are-there-any-good-websites-to-sell-my-salesforcecom-contract</link>
		<comments>http://www.salesforceweblog.com/are-there-any-good-websites-to-sell-my-salesforcecom-contract#comments</comments>
		<pubDate>Fri, 14 Dec 2007 19:05:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/are-there-any-good-websites-to-sell-my-salesforcecom-contract</guid>
		<description><![CDATA[
Angela B asked: Or is there any way to get out of my salesforce.com contract.  It is prepaid for one year, ad i&#8217;m trying to get out of the contract nd get a reimbursement.  They will not let me.  Are there ways around that or can i sell it to anyone else?
]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce8.jpg"><img src="/wp-content/uploads/cc/salesforce8.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>Angela B</strong> asked: </em><br/><br/><br/>Or is there any way to get out of my salesforce.com contract.  It is prepaid for one year, ad i&#8217;m trying to get out of the contract nd get a reimbursement.  They will not let me.  Are there ways around that or can i sell it to anyone else?<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/are-there-any-good-websites-to-sell-my-salesforcecom-contract/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Is anyone here familiar with the software industry and its key players?</title>
		<link>http://www.salesforceweblog.com/is-anyone-here-familiar-with-the-software-industry-and-its-key-players</link>
		<comments>http://www.salesforceweblog.com/is-anyone-here-familiar-with-the-software-industry-and-its-key-players#comments</comments>
		<pubDate>Tue, 21 Aug 2007 00:44:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Hitachi Data Systems]]></category>
		<category><![CDATA[Market Share]]></category>
		<category><![CDATA[Segment]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/is-anyone-here-familiar-with-the-software-industry-and-its-key-players</guid>
		<description><![CDATA[
Kristel Anne P asked: Like Hitachi Data Systems, Sap, salesforce.com, net appliance?
1.Hitachi Data Systems introduced a downgraded storage controller that targets SMBs that cannot afford the high price tag of Hitachi&#8217;s SAN and have partnered with Ingram Micron to reach the SMB market of Asia. What other tactics can be used by Hitachi to capture [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce28.jpg"><img src="/wp-content/uploads/cc/salesforce28.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>Kristel Anne P</strong> asked: </em><br/><br/><br/>Like Hitachi Data Systems, Sap, salesforce.com, net appliance?<br />
1.Hitachi Data Systems introduced a downgraded storage controller that targets SMBs that cannot afford the high price tag of Hitachi&#8217;s SAN and have partnered with Ingram Micron to reach the SMB market of Asia. What other tactics can be used by Hitachi to capture this segment?<br />
2.What effect will this have on the market share of its higher-priced products?<br />
3.What form of response from its competitors does the company expect and how are they preparing for it?</p>
<p>•Where does NetApps see the storage software market moving in the near future? How does it see itself in this new market? What are the major opportunities that it would be pursuing?<br />
•What would be NetApps move for or against open source and how will it affect its business strategies?<br />
•How has the company been affected by the publicity surrounding the lawsuit?<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/is-anyone-here-familiar-with-the-software-industry-and-its-key-players/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Is there any other choice than the editions while evaluating Salesforce CRM?</title>
		<link>http://www.salesforceweblog.com/is-there-any-other-choice-than-the-editions-while-evaluating-salesforce-crm</link>
		<comments>http://www.salesforceweblog.com/is-there-any-other-choice-than-the-editions-while-evaluating-salesforce-crm#comments</comments>
		<pubDate>Thu, 09 Aug 2007 09:33:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Customer Relationship Management Software]]></category>
		<category><![CDATA[Group Professional]]></category>
		<category><![CDATA[Professional Enterprise]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/is-there-any-other-choice-than-the-editions-while-evaluating-salesforce-crm</guid>
		<description><![CDATA[
sogy asked: I&#8217;m Evaluating the 30 day trial version of Salesforce CRM . The site says they have 4 editions available.
Group
Professional
Enterprise
Unlimited
So does that mean i can only choose one of these and later add few add ons from appexchange or i can choose say only the sales and marketing of the unlimited edition.
Plz answer quickly [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce21.jpg"><img src="/wp-content/uploads/cc/salesforce21.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>sogy</strong> asked: </em><br/><br/><br/>I&#8217;m Evaluating the 30 day trial version of Salesforce CRM . The site says they have 4 editions available.<br />
Group<br />
Professional<br />
Enterprise<br />
Unlimited</p>
<p>So does that mean i can only choose one of these and later add few add ons from appexchange or i can choose say only the sales and marketing of the unlimited edition.</p>
<p>Plz answer quickly its holding my work here.<br />
This question is for ppl having sufficient experience in Customer Relationship Management Software like Salesforce, Seibel etc.</p>
<p>So don&#8217;t worry if you have only ?????????? after seeing this question. <img src='http://www.salesforceweblog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> <br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/is-there-any-other-choice-than-the-editions-while-evaluating-salesforce-crm/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Good, cheap e-mail routing system for a small customer service team?</title>
		<link>http://www.salesforceweblog.com/good-cheap-e-mail-routing-system-for-a-small-customer-service-team</link>
		<comments>http://www.salesforceweblog.com/good-cheap-e-mail-routing-system-for-a-small-customer-service-team#comments</comments>
		<pubDate>Wed, 30 May 2007 14:49:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Customer Service Team]]></category>
		<category><![CDATA[Pop3 Email]]></category>
		<category><![CDATA[Queue]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/good-cheap-e-mail-routing-system-for-a-small-customer-service-team</guid>
		<description><![CDATA[
K asked: I&#8217;m looking for a hosted application that will take my incoming (POP3 email) customer support requests, place them in a queue that my two CSRs can use at the same time.  I&#8217;d like some basic templates and the ability to run some basic reports.  I&#8217;ve looked into salesforce.com, but that seems [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce38.jpg"><img src="/wp-content/uploads/cc/salesforce38.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>K</strong> asked: </em><br/><br/><br/>I&#8217;m looking for a hosted application that will take my incoming (POP3 email) customer support requests, place them in a queue that my two CSRs can use at the same time.  I&#8217;d like some basic templates and the ability to run some basic reports.  I&#8217;ve looked into salesforce.com, but that seems like overkill, and I don&#8217;t think it works with POP3 inbound email.<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/good-cheap-e-mail-routing-system-for-a-small-customer-service-team/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Salesforce.com?</title>
		<link>http://www.salesforceweblog.com/salesforcecom</link>
		<comments>http://www.salesforceweblog.com/salesforcecom#comments</comments>
		<pubDate>Sat, 12 May 2007 03:38:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/salesforcecom</guid>
		<description><![CDATA[
The Wizard asked: Is there anyone out there familiar with Salesforce.com?  I need a way to place a drop down for opportunity product type when a lead is converted to an opportunity.  we have several products that have specific opportunity fields, but when the rep converts a lead to an opportunity, it goes [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce17.jpg"><img src="/wp-content/uploads/cc/salesforce17.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>The Wizard</strong> asked: </em><br/><br/><br/>Is there anyone out there familiar with Salesforce.com?  I need a way to place a drop down for opportunity product type when a lead is converted to an opportunity.  we have several products that have specific opportunity fields, but when the rep converts a lead to an opportunity, it goes to a default opportunity page.<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/salesforcecom/feed</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Microsoft CRM Vs. Salesforce?</title>
		<link>http://www.salesforceweblog.com/microsoft-crm-vs-salesforce</link>
		<comments>http://www.salesforceweblog.com/microsoft-crm-vs-salesforce#comments</comments>
		<pubDate>Wed, 18 Apr 2007 14:18:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Microsoft Crm]]></category>
		<category><![CDATA[Salesforce]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/microsoft-crm-vs-salesforce</guid>
		<description><![CDATA[
bluemazdatruck1995 asked: Can anyone give me comparative notes on Microsoft CRM Vs. Salesforce?
I have a customer that is currently using Salesforce, he uses AccountDynamics to interface Salesforce with Quickbooks, but AD is going out of business. 
I am recommending that he switch to CRM. 
Any thoughts/suggestions on how I can convince him? What are the [...]]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce15.jpg"><img src="/wp-content/uploads/cc/salesforce15.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>bluemazdatruck1995</strong> asked: </em><br/><br/><br/>Can anyone give me comparative notes on Microsoft CRM Vs. Salesforce?</p>
<p>I have a customer that is currently using Salesforce, he uses AccountDynamics to interface Salesforce with Quickbooks, but AD is going out of business. </p>
<p>I am recommending that he switch to CRM. </p>
<p>Any thoughts/suggestions on how I can convince him? What are the key features that would be good to bring up in a presentation?<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/microsoft-crm-vs-salesforce/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Can anyone recommend where/if I download a free CRM (customer relationship magaement software) for my MAC US10</title>
		<link>http://www.salesforceweblog.com/can-anyone-recommend-whereif-i-download-a-free-crm-customer-relationship-magaement-software-for-my-mac-us10</link>
		<comments>http://www.salesforceweblog.com/can-anyone-recommend-whereif-i-download-a-free-crm-customer-relationship-magaement-software-for-my-mac-us10#comments</comments>
		<pubDate>Wed, 21 Feb 2007 23:57:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>
		<category><![CDATA[Customer Relationship]]></category>
		<category><![CDATA[Free Software]]></category>
		<category><![CDATA[Software Mac]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/can-anyone-recommend-whereif-i-download-a-free-crm-customer-relationship-magaement-software-for-my-mac-us10</guid>
		<description><![CDATA[
HSB asked: My company wont pay for a CRM like salesforce.com Is their anything out there that works with MAC thats free and that works simiarly?
]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce40.jpg"><img src="/wp-content/uploads/cc/salesforce40.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>HSB</strong> asked: </em><br/><br/><br/>My company wont pay for a CRM like salesforce.com Is their anything out there that works with MAC thats free and that works simiarly?<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/can-anyone-recommend-whereif-i-download-a-free-crm-customer-relationship-magaement-software-for-my-mac-us10/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>why does salesforce.com go down so much?</title>
		<link>http://www.salesforceweblog.com/why-does-salesforcecom-go-down-so-much</link>
		<comments>http://www.salesforceweblog.com/why-does-salesforcecom-go-down-so-much#comments</comments>
		<pubDate>Thu, 11 Jan 2007 19:05:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.salesforceweblog.com/why-does-salesforcecom-go-down-so-much</guid>
		<description><![CDATA[
charliecrystle asked: SalesForce.com went down yesterday for most of the day. Why? How pervasive is this? Is it just for us, or for everyone?
]]></description>
			<content:encoded><![CDATA[<div style="float:left; padding: 12px"><a href="/wp-content/uploads/cc/salesforce16.jpg"><img src="/wp-content/uploads/cc/salesforce16.jpg" title='salesforce' alt='salesforce' /></a></div>
<div><em><strong>charliecrystle</strong> asked: </em><br/><br/><br/>SalesForce.com went down yesterday for most of the day. Why? How pervasive is this? Is it just for us, or for everyone?<br/><br/><a href=''></a></div>
]]></content:encoded>
			<wfw:commentRss>http://www.salesforceweblog.com/why-does-salesforcecom-go-down-so-much/feed</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
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