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Where can I find out if a CRM system is hosted (on demand) or on-premise (behind the fire-wall)?

Mandy asked: I don’t want to call every company. There are 18 that I’m looking at. They are:
RightNow
Maximizer
StayinFront
SalesLogix
Sage CRM
Microsoft CRM
Goldmine
NetSuite
Salesforce.com
Saratoga CRM
Ibco Process RM
Pivotal CRM
growBusiness Solutions
ExSellence
Onyx
Amdocs
mySAP
update 7.0 STRIKE!
So my sister wants me to be more specific. I’m trying to determine between our data being in-house (price based per license), or our data being housed/owned [...]

Filed under: Software | 2 Comments

Should I buy FileMaker, or SalesForce.or just teach myself Access?

Dharma asked: I work in a company of about 300 people and need to track about 2,000 contacts. I have Access already, but it seems confusing so I haven’t bothered learning it. FileMaker looks much better and seems easier. Which is better? Thanks!

Filed under: Software | 2 Comments

Are there any good websites to sell my Salesforce.com contract?

Angela B asked: Or is there any way to get out of my salesforce.com contract. It is prepaid for one year, ad i’m trying to get out of the contract nd get a reimbursement. They will not let me. Are there ways around that or can i sell it to anyone else?

Filed under: Software | 1 Comment

Is anyone here familiar with the software industry and its key players?

Kristel Anne P asked: Like Hitachi Data Systems, Sap, salesforce.com, net appliance?
1.Hitachi Data Systems introduced a downgraded storage controller that targets SMBs that cannot afford the high price tag of Hitachi’s SAN and have partnered with Ingram Micron to reach the SMB market of Asia. What other tactics can be used by Hitachi to capture [...]

Filed under: Software | 1 Comment

Is there any other choice than the editions while evaluating Salesforce CRM?

sogy asked: I’m Evaluating the 30 day trial version of Salesforce CRM . The site says they have 4 editions available.
Group
Professional
Enterprise
Unlimited
So does that mean i can only choose one of these and later add few add ons from appexchange or i can choose say only the sales and marketing of the unlimited edition.
Plz answer quickly [...]

Filed under: Software | 1 Comment

Good, cheap e-mail routing system for a small customer service team?

K asked: I’m looking for a hosted application that will take my incoming (POP3 email) customer support requests, place them in a queue that my two CSRs can use at the same time. I’d like some basic templates and the ability to run some basic reports. I’ve looked into salesforce.com, but that seems [...]

Filed under: Software | 2 Comments

Salesforce.com?

The Wizard asked: Is there anyone out there familiar with Salesforce.com? I need a way to place a drop down for opportunity product type when a lead is converted to an opportunity. we have several products that have specific opportunity fields, but when the rep converts a lead to an opportunity, it goes [...]

Filed under: Software | 1 Comment

Microsoft CRM Vs. Salesforce?

bluemazdatruck1995 asked: Can anyone give me comparative notes on Microsoft CRM Vs. Salesforce?
I have a customer that is currently using Salesforce, he uses AccountDynamics to interface Salesforce with Quickbooks, but AD is going out of business.
I am recommending that he switch to CRM.
Any thoughts/suggestions on how I can convince him? What are the [...]

Filed under: Software | 2 Comments

Can anyone recommend where/if I download a free CRM (customer relationship magaement software) for my MAC US10

HSB asked: My company wont pay for a CRM like salesforce.com Is their anything out there that works with MAC thats free and that works simiarly?

Filed under: Software | 2 Comments

why does salesforce.com go down so much?

charliecrystle asked: SalesForce.com went down yesterday for most of the day. Why? How pervasive is this? Is it just for us, or for everyone?

Filed under: Software | 3 Comments