May 30th, 2007
Good, cheap e-mail routing system for a small customer service team?
K asked: I’m looking for a hosted application that will take my incoming (POP3 email) customer support requests, place them in a queue that my two CSRs can use at the same time. I’d like some basic templates and the ability to run some basic reports. I’ve looked into salesforce.com, but that seems [...]
Filed under: Software